Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.


Free next-day delivery

We offer Free next-day courier delivery on all UK orders. Our free delivery is a guaranteed next day service and can easily be tracked, offering you great piece of mind.

Simply place your order before 16:00pm Monday - Friday (excluding bank holidays) for all items that are in stock and available and we guarantee your order will arrive on the next working day.

If your delivery area is in the Scottish Highlands or non UK Mainland then most deliveries will still arrive the next-day, but there are occasions when it might take 2 days.


Delivery to Europe

There is a flat charge of £6.49 incl VAT for all orders to European destinations via Royal Mail International.